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Q & A

Where are you based?

I am based in Mississauga but will generally go anywhere. Travel fees apply outside of the GTA, however, they are included within the Destination Wedding Package. 

 

Do you work alone?

Yes, I do work solo, but from time to time, I may have an assistant present. 

 

How long do you stay for destination weddings?

I prefer no more than 2 nights (I'll miss my hubby and my kids). If you wish for me to stay the full duration (1 week) and document an additional excursion (maximum coverage of 3 hours), this would incur an additional $3000.00 fee, plus coverage of accommodations to your destination package.

 

How does payment work and do you offer payment plans?

A deposit of 50% is required to book the date and final payment is required 3 weeks prior to the scheduled event. Payment plans are available, with an additional fee of $150.00 added to the total package cost. Please contact to discuss a customized payment plan.

 

How do I make payment?

 I accept Visa, Master Card, American Express and Discover. Payments can be made online or in person. Some client's even opt to send secure email money transfer's via their online banking. Either is acceptable.

 

Can I pay via cheque? 

If making payment via personal cheque for final payment, the cheque must be received by Stacy Hylton Photography 15 business days prior to the event to allow for clearance and processing times. Cheques from non-Canadian banks are not accepted.

Returned cheques will incur a $65.00 CAD charge to cover banking fees and administrative costs which would be added to the final outstanding balance.

 

What if I have to cancel my booking but made my deposit?

Cancellation must be made in writing. A notification via email would be acceptable. Booking deposits are non refundable upon client cancellation. 

 

Can you provide a 2nd Photographer?

Currently, I do not have a 2nd photographer available.

 

Do we have to feed you at the wedding reception?

No, there is no pressure to feed me, however it is always useful to know this in advance so I can make provisions. If you do wish to, it doesn’t have to be a three course meal. A meal/sandwich is absolutely fine.

 

Now that the wedding day has past, how long will it be before I get to see my images?

Your photos are completed within 2 months from the date of your special event or earlier (outlined in contract), however, within a day or 2 of the event, a sneak peek of images is added to my blog under "Recent Work" and my Facebook fan page.

 

Can you make me slimmer? Can you whiten my teeth? Can you make me look younger?

I’m afraid I don't do dental work or plastic surgery. I am not the type of photographer that makes drastic digital changes to people and their appearance. I see the beauty in people as they are and like to keep it that way. 

 

Once I download the High Resolution images from the private online gallery, what should I do with them?

Please back them up. I can't stress this enough. Technology can fail at the best of times. I always recommend saving all images in at least 3 locations. This advice should not be taken lightly.  So, please put them on multiple USB sticks or save them on other external hard drives in different locations. Life happens. Protect your precious photos.

 

I really LOVE my photos! How best can I express my happiness?

You can show your love by posting comments on the blog with your images, or by adding a testimonial.  Like me on the Facebook Fan Page and write a review or add a star rating with comments. I can also be rated via Wedding Wire. All comments and reviews are so greatly appreciated!  Thanks for visiting my website!